Amalga · iPhone · GlobalProtect

Connect to Amalga VPN on iPhone

Install GlobalProtect, enter the portal, sign in with Microsoft (Safari may open), and confirm you are connected.

Portal name bkkvpn.amalga.vip
Illustration of a phone connecting securely to a network

Before you start

Step 1 — Install GlobalProtect

  1. Open the App Store (or tap the button below on your iPhone)
  2. Find GlobalProtect™ by Palo Alto Networks (see screenshot)
  3. Tap Get / install (free)
  4. Open the app once so it appears on your Home Screen
Download on the App Store App Store page for GlobalProtect by Palo Alto Networks showing the app icon, rating, and iPhone previews

Look for the globe + shield icon and developer Palo Alto Networks. After install, GlobalProtect is already an app icon — you do not need “Add to Home Screen” for the VPN client itself.

Step 2 — Enter the portal and connect

  1. Open GlobalProtect
  2. When asked for a portal, enter: bkkvpn.amalga.vip
    • No https://
    • No trailing /
  3. Tap Connect / Continue
  4. When iPhone asks to Add VPN Configurations, tap Allow and unlock with Face ID, Touch ID, or passcode
Step 2 illustration: phone with portal address field metaphor

Step 3 — Sign in with Microsoft (Safari may open)

Microsoft login often leaves GlobalProtect and opens Safari or a browser sheet. That is expected.

  1. Enter your work/school email
  2. Enter your password
  3. Complete MFA if prompted
  4. Accept stay-signed-in / permissions as your org expects (usually Yes / Accept)
  5. Return to GlobalProtect (it may switch automatically; otherwise use the app switcher)
Step 3 illustration: phone handing off to browser identity sign-in

If Safari stays open and nothing happens: force-quit GlobalProtect → reopen → Connect → finish Microsoft login again.

Step 4 — Confirm Connected

  1. In GlobalProtect, status should show Connected
  2. You may also see the VPN icon in the iOS status bar
Step 4 illustration: phone with secure connected shield

Success. You are on the VPN. Disconnect anytime in GlobalProtect → Disconnect. Reconnect later with Connect (Microsoft may prompt again if the session expired).

Optional

Portal shortcut on Home Screen

This is a convenience shortcut only. It does not replace GlobalProtect for the real VPN tunnel.

  1. Open Safari (not Chrome)
  2. Go to https://bkkvpn.amalga.vip
  3. Tap Share (or ⋯ → Share)
  4. Scroll and tap Add to Home Screen
    • If missing: scroll to bottom → Edit Actions → enable Add to Home Screen
  5. Name it e.g. Amalga BKK VPN → Add
Optional step illustration: phone home screen with add shortcut

Troubleshooting

Portal not found

Recheck spelling: bkkvpn.amalga.vip. Try Wi‑Fi vs cellular.

Stuck on Microsoft page

Complete MFA; try another network; clear the Microsoft Safari session and retry.

After Safari login, still not connected

Return to GlobalProtect; toggle Connect off/on.

iOS never asked for VPN permission

Settings → General → VPN & Device Management — look for GlobalProtect; reinstall the app if missing.

“Add to Home Screen” missing

Use Safari; Share sheet → scroll down; or Edit Actions to enable it.

Wrong Microsoft account

Use your work/school account, not a personal account unless IT issued that.